Cookie Policy

Kawa Flow PLT trading as KawaModel.com

Last updated: July 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us keep the site running, remember your preferences, and understand how visitors use our content.

2. Who We Are

This Cookie Policy applies to KawaModel.com, operated by Kawa Flow PLT, a business registered in Malaysia. If you have questions, contact us at: flow [at] kawamodel.com

3. What Cookies We Use

✅ Essential / Strictly Necessary

These cookies are required for the website to function and cannot be disabled.

Cookie Name / Pattern	Purpose	Duration
wl	Identifies the website location for correct page delivery	Session
ln_url	Stores redirect URLs for navigation flow	Session
orderResponse	Stores order/cart response data for checkout	Session
contactResponse	Stores form submission response data	Session
redirect	Manages page redirect behaviour	Session
v2_contact_session__[location_id]__[session_id]	Manages visitor session for attribution and tracking	Session
_mf_[location_id]	Stores form state and submission progress	Session
user_data_[calendar_id]	Stores booking data for calendar/appointment features	Session

⚙️ Functional

These cookies remember your preferences and improve your experience.

Cookie Name / Pattern	Purpose	Duration
Chat widget cookies	Preserve chat session and conversation state	Up to 365 days
Survey / embed cookies	Save survey progress and embed display settings	Session – Persistent

📊 Analytics / Performance

These help us understand how visitors interact with our site. They are only set with your consent.

Cookie Name / Pattern	Purpose	Duration
Attribution / session tracking cookies	Understand traffic sources and visitor journeys	Up to 365 days

📣 Advertising (if applicable)

If we run paid campaigns, advertising cookies may be used to measure effectiveness. These are only set with your consent.

4. What We Don't Store

We do not store credit card or payment details via cookies. All payment processing is handled by PCI-compliant third-party processors.

5. Your Choices

When you first visit our site, a cookie banner will appear. You can:

• Accept All – allow all cookie categories
• Accept Essential Only – allow only cookies needed for the site to work
• Reject – decline all non-essential cookies

You can change your preferences at any time by clicking the Cookie Settings link in the footer of our website, or by clearing your browser cookies.

6. Third-Party Cookies

Some features on our site (such as embedded calendars, chat widgets, or forms) may set cookies from third-party services. We do not have direct control over these. Please refer to the relevant third party's privacy policy for details.

7. How Long Is Consent Stored?

Your cookie preferences are saved for 12 months. After this period, we will ask for your consent again.

8. Your Rights

If you are in the EU/EEA or UK, you have the right to:

• Access, correct, or delete your personal data
• Withdraw cookie consent at any time
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at: flow [at] kawamodel.com

9. Updates to This Policy

We may update this policy periodically. The "Last Updated" date at the top reflects the most recent changes. We encourage you to review it from time to time.